Rob Lister explains how IT and comms should be an enabler in 2017

Most people assume that IT is all about technology and features, but our experience has shown us that it’s more about people and human nature.

In order for IT to effectively serve your company’s strategic business activities, it needs to provide optimum functionality, offer value for money and be delivered on time and within budget.

The start of the new year is a perfect time to look at how your staff are using both your IT and your communications systems. These systems should be an enabler and not a barrier to the day-to-day operations.

If you’re looking for a new uni ed system, here are a few helpful tips to move the project along – but this is a very brief overview!:

1. Systems design and procurement

An audit is a good place to start. Ask your staff what works, what doesn’t and how things could be improved. The next question is “can we do all of this and reduce costs through better technology?”

2. Implementation and assurance

Focus on both short and long-term needs. Your new systems not only need to be appropriate, resilient and cost effective, but forward looking and future-proof too.

3. Operational readiness

Planning and managing the interaction between people, technology and processes is key. Through a programme of trials,
you can ensure that these three elements work effectively together.

At Lister, our team of experts work with stakeholders to determine the business case and determine technology requirements. We aim to offer practical and effective solutions that reduce costs, improve performance and are an enabler for your future success.

Contact Lister Unified Communications today by calling 01453 829 200 or email

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