Freephone numbers and other non-geographic numbers are a great idea to help you learn more about your customers and improve your sales and marketing.
Easy to set-up, easy to change destination numbers when you move office or as ‘temporary disaster recovery’, options for intelligent routing to different sites (time of day, overflow etc), add-on features such as voicemail, auto-attendant, call recording…..make these numbers a very flexible way to manage your business.
Freephone numbers – 0800 & 0808
These numbers are ideal for companies who wish to pay for in-bound calls as well as their outbound calls. This is a free-to-caller service with the recipient picking up the full costs of the call
The invitation to call free encourages enquiries from new customers and new business from existing customers.
Lo-call numbers – 0844
For companies who wish to have a low-cost Non-Geographic number for in-bound calls. This is a 5 pence per minute rate-to-caller service . There is no cost to the company who use the number.
Typically, this service will be used as a response line for advertising campaigns or as a customer service line.
National rate numbers – 0871
For companies who wish to have a Non-Geographic number for in-bound calls whereby the caller pays 10 pence per minute for the the call. The recipient may receive a rebate dependant upon volume.
Typically used for as a response line for advertising campaigns or as a customer service line, particularly where there is a strong need to call that number.
Area Call Numbers
For companies who wish to have a virtual presence in regional areas away from your physical office. For example, why not market 0207, 0121, 0161, 0117 Numbers alongside your geographic number.
The caller pays their standard geographic rate, with the with the recipient contributing towards the cost of the call.
These numbers can help you to achieve a number of business objectives:
Improved Customer Service – provide a free help-line in order to develop a more direct interface with customers
Reduce Marketing Costs – potential customers are more likely to call you
Broaden Geographical markets – offer free phone numbers to new regions to remove geographical bias
Educate Customers – provide an information line which customers can call free
- Provide a dedicated help desk number where customers can call for expert help
Call us to set-up one for you now 0844 2510892
For more information you can also email us.