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The Avaya 5402 phone is designed for users and areas where little advanced telephony is required - for example, lobbies or receptions.

The Avaya 5402 has a 2 line by 54 character display, with 10 fixed feature buttons including conference, transfer, drop, redial, speaker, messages, hold, mute, volume up & volume down. The Avaya 5402 phone has 14 programmable feature buttons and includes a listen-only hands free speaker (but no microphone). This phone is hearing aid compatible, and has a message waiting indicator which is also used as ringing call alert indicator. The Avaya 5402 allows 8 personalised ring patterns, comes in a multi-grey colour and is either desk or wall mountable.