News

15Jan 2016

Cloud based telephone systems (also known as Voice over IP, (VoIP) or a hosted communications platform) have many advantages that make them the perfect choice for small businesses. They allow you to save time, money, and offer you a lot more control over your telephone calls. Lower Costs One of the key issues with smaller […]

23Oct 2015

‘Phreaking’ is a term coined to explain the close investigation of telephone communications and networks, usually related to that of hacking – ‘explore and exploit’. Although originally, it was a term meant for someone who enjoyed exploring, playing with or learning about computers, it has grown synonymous with a negative hacking nature, spawning a multi-million […]

14Jul 2015

Cloud computing or Cloud telephony are general terms for anything that involves delivering hosted services over the internet. It is a method of delivering computing, telecommunications and storage capacity as a service to a community of end-recipients. There are two types of cloud: public or private. Public clouds can be sold to anyone on the […]

10Jun 2015

For the Avaya IP Office, you can enter Short Codes to access different features of the phone. These are codes you dial in to quickly toggle a feature on or off, or change the call settings of your phone. Call Waiting Call Waiting tells you if another call comes through if you are already on a […]

27Apr 2015

KX-NS700 – The solution that grows with your business One flexible system. Multiple communications capabilities Designed specifically for small or medium-sized businesses looking to take advantage of Panasonic’s reputation for quality technology, without needing a huge budget, the KX-NS700 unified communications solution is a small system with the ability to manage big future growth. Easy […]

13Apr 2015

Providing your customers with excellent levels of customer service is critical to the success of your business. A 6 month study published by Sidona Group showed that, 24% of UK customers have stopped doing business with a company due to bad customer service experiences. Here are the reason listed for changing provider: 23% Unfair fees […]

18Jun 2014

“We have now moved into the realm of (phone) hacking as a financing mechanism for terrorism.”  Erez Liebermann, Assistant U.S. Attorney, Wall Street Journal, June 13 2009 Phreaking, phone hacking, dial-through fraud, toll fraud is the illegal and unauthorised access by criminals often with links to terrorists to your phone system to route their own […]

29Apr 2014

When moving premises, planning is crucial! Lister Communications expertise is available to you to help minimise the stress of moving your communications services. To offer you some help in advance we have put together our top tips and questions you should consider before the move; choosing a new telephone system or relocating your existing one […]

09Jan 2014

Sochi 2014 Will Showcase Avaya’s Cutting-Edge Networking Technology to Russia — and the World. By: Eric Lai   Are the Olympic Games the pinnacle of sporting achievements—or of technology deployments? It’s not as absurd a question as it sounds. As the official network supplier for the Sochi 2014 Olympic Winter Games, Avaya is building its most […]