As of 2025, the traditional UK PSTN lines will be shut off completely as part of a major step towards the UK’s mass IP-network migration, with VoIP networks set to replace all the legacy PSTN services.
PhoneLine+ has been specifically designed to replace your traditional landline service using VoIP technology to deliver voice calls over the broadband network, all at a highly competitive price.
This is ideal for small-businesses with typically 1-3 users, home-workers and domestic lines.
PhoneLine+ can be accessed ‘anytime, anywhere’ on a choice of devices including computers, tablets, smartphones and IP handsets.
Includes voicemail, call divert, call hold and transfer, out-of-hours profiles, call analytics.
PhoneLine+ can be accessed by your choice of devices including computer, laptop, IP phone, tablet, traditional handset and mobile phone. These devices can be managed from within your PhoneLine+ account where you can choose whether every device should receive calls and therefore simultaneously ring for an incoming call.
You can instantly set your status to Unavailable for a short period which is ideal if called away by a customer. This snooze period is returned to Available with one click.
If you are out of the office you can choose to receive email notifications of all missed calls or voicemails, so you never keep your customers waiting unnecessarily.
As the administrator of your PhoneLine+ account, it is possible to add, remove and manage the other PhoneLine+ users. You can add or remove new numbers and any existing numbers that you own. You can also set your privacy settings which could include any numbers from which you want to block incoming calls.
Provisioning and management of your account is via an online portal so your service provider can make changes and updates as required.
You can set your status using either a Custom status or one of the status presets including Lunch, In a meeting and Wrap Up. This is useful for short periods up to 24 hours.
|Minimum term||Rental pcm (ex VAT)|
*Subject to fair usage policy. Terms and conditions apply.
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Your employee Tim is a real ambassador to your company. He’s the perfect gentleman, very polite and very helpful. We were very pleased with all of your installation staff and our new phone system. Well done!
Great customer service, quick replies and resolution times - essential at times of communication emergencies! We're always keen to support local businesses and have found that the service and pricing offered is second to none.
I just want to say massive thank you for the great service. You are always quick to resolve all sorts of issues we throw at you, and you consistently provide an excellent service. Thank you very much, and here’s to a successful 2020 for both of us!
We have just renewed our mobile contract with Lister for another 2 years. The service from Lister and especially Tom was amazing and we are very happy to recommend.
We have used Lister Unified Communications for the last 3 years. I find the simplicity of our bill and the ability to talk to our account manager when we need to is essential to keeping our mobile communications always working at peak efficiency. I thoroughly recommend Lister services to any business looking for the highest levels of service.
As a top 40 firm of chartered accountants and business advisers with strong reputation both regionally and nationally, we are focused on working with suppliers that we can truly depend on. For over 7 years Lister Unified Communications has delivered quality telephone services throughout our business. The unification of our services over the last few years has really improved the efficiently and cost effectiveness of the solutions that we use. If your business is looking for a strong backbone to its telecoms infrastructure we highly recommend Lister.
Communications is key to our business as we deliver to over 260 retail stores across the UK every single night. It is not untypical for us to deliver 1,000 trailers per day across the country. For each one, we deliver within a window of 15 minutes. Lister Communications play a key role in our telecommunications strategy.
We use Lister for our company communications, they provide us with the benefit of their expertise and knowledge and we reply on their experience and advisory service when helping our clients with new challenges.
Please share with your team the fact that your organisation is supporting us in a ‘business as usual way’ means that our organisation can operate in that way too.
The Lister team are excellent account managers, giving clear and prompt communication in a friendly, pragmatic fashion. They continually impresses with their manner, commitment and willingness to go the extra mile.
We decided to install the TomTom WORK system to provide our office with live information as to vehicle locations, two way communications between van and office for emergency call outs and navigation for the engineers direct to the customer’s premises. We are able to respond efficiently to customer call outs and monitor live progress of the engineer’s response to the call out through confirmed notification of job completion.
This new telephone system has really brought the sites together and that’s something that really pleases me. As a business we provide our divisions with the latest and most suitable equipment for the job and we have also now done this with our communications systems. I particularly like the visibility we have across all the sites and this has made our customer service far more seamless and we are of course now enjoying free calls between sites.