“
It was fundamental for us to be able to address the increased levels of calls both internally and externally. Avaya’s new IP Telephony solution has enabled us to improve communication between our staff at all levels, whether in the playing department or answering match day tickets and other media enquiries – all by using an all ‘in one’ converged IP enabled solution.
Perry Perrott, IT consultant, Gloucester Rugby
With the new solution in place, we are now right up to date with communications technology and
it has made a big difference. Our internal communications are easier and cheaper and we can also
greet and deal with external callers more effectively. We now have a platform on which we can
build our business for the future.
Michael Hill, Director, Hills Group.
This new system has really brought the sites together and that’s something that really pleases me. As a
business we provide our divisions with the latest and most suitable equipment for the job and we have also
now done this with our communications systems. I particularly like the visibility we have across all the sites
and this has made our customer service far more seamless and we are of course now enjoying free calls
between sites.
Alan Smith, Managing Director, Smiths.