Cloud Telephony

Business Cloud based hosted telephone systems (otherwise know as VoIP) offers a feature-rich affordable and scalable telephone service for all your business communications needs. Hosted in the cloud, the need for complex on-site equipment is removed and your telephone system becomes hassle-free and easy to manage with great call quality and scalability.

Cloud telephony uses your broadband internet connection to make and receive calls instead of traditional analogue and digital telephone lines. The service can connect via the following internet connections and will be determined by the number of users you have at each site:

  • ADSL
  • ‘Super-fast’ Fibre Broadband
  • Ethernet First Mile Circuits 
  • Private Ethernet Circuits

The telephone calls go out via our Hosted Unified Communications platform to offer you all the features and benefits of an on-site enterprise telephone system and to intelligently route calls either across your network ‘free-of-charge’ or break out onto the public telephone networks.

Key benefits of our Business Cloud Telephony service

  • Rental Model based on pay-per-user… low initial investment
  • Flexibility – scalable on demand
  • Feature-rich Voice services… as you are part of an enterprise phone system
  • Unified Communications across office, mobile and remote-working
  • Ideal for linking multi-site operations & home-workers into one network
  • Free ‘site-to-site’ calls
  • Choose UK Telephone numbers with any Area Codes
  • Port existing Area Codes to platform if relocating out-of-area
  • No on-site hardware to maintain
  • Web Portal access for self-administration and/or Remote Help Desk Support
  • Flexibility to Increase bandwidth as requirements grow at each site
  • Range of User Licenses with feature-sets appropriate to user (PAYG, Big Bundle Plan, All in Plan)
  • Range of User Add-ons including Outlook Toolbar, Reception Console, CRM Connect, Call Recording
  • Range of Site Applications to enhance service including Hunt Group, Auto Attendant, Call Centre with Real-time Wall Board
  • Remote workers can connect via Smartphone, iPad or Laptop wherever there is wireless access

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Business plans

We offer three simple monthly cost options form ‘Pay as you Go’ to ‘All in’ bundled packages, and a host of options you can customise to fit your business. Click below to expand each package:

  1. 1
    PAYG

    Includes:

    • Voicemail
    • Auto-Attendant
    • Music-on-Hold
    • Call Park
    • Do not disturb
    • Speed Dial 100
    • Hunt Group
    • Call Forward
    • Call Waiting
    • Calling Line ID
    • Last Number redial
    • Conference Call
    • 12 or 36 month agreements available
    • Free SIP handsets available on 36 month agreements
  2. 2
    Big Bundle Plan

    Includes:

    • 2000 minutes to 01, 02, 03 numbers
    • Voicemail
    • Auto-Attendant
    • Music-on-Hold
    • Call Park
    • Do not disturb
    • Speed Dial 100
    • Hunt Group
    • Call Forward
    • Call Waiting
    • Calling Line ID
    • Last Number redial
    • Conference Call
    • 12 or 36 month agreements available
    • Free SIP handsets available on 36 month agreements
  3. 3
    All in Plan
    • 2000 minutes to 01, 02, 03 numbers
    • 2000 minutes to UK mobile numbers
    • FREE Connection
    • Voicemail
    • Auto-Attendant
    • Music-on-Hold
    • Call Park
    • Do not disturb
    • Speed Dial 100
    • Hunt Group
    • Call Forward
    • Call Waiting
    • Calling Line ID
    • Last Number redial
    • Conference Call
    • 36 month agreement
    • Free SIP handsets available on 36 month agreement
    • Fraud Protection
    • Help desk support up to 100 users
    • Free number porting (Single number & DDI Range)
  4. 4
    Optional Bolt-ons
    • Fraud Protection
    • Per user Help desk support (bundles up to 100 users)
    • Horizon Smartphone App (iPhone & Android)
    • Horizon Desktop Softphone
    • Horizon Integrator
    • Horizon Integrator CRM
    • Reception Soft Console
    • Call Queue Group User
    • Contact Centre Wall Board (Akixi)
    • Call Recording Storage (various GB size options)
Lister Unified Communications also provides you with expert network and VoIP assessments, site qualification and deployment to ensure that your installation runs smoothly. Business Cloud based telephone services offer a feature-rich, cost-effective solution, ideal for small to enterprise businesses looking to extend IP communications across locations. Combine this with Microsoft Office 365 for the complete business cloud solution.

Testimonials

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