Lister Unified Communications
Cloud Telephony
Business Cloud based hosted telephone systems (otherwise know as VoIP) offers a feature-rich affordable and scalable telephone service for all your business communications needs. Hosted in the cloud, the need for complex on-site equipment is removed and your telephone system becomes hassle-free and easy to manage with great call quality and scalability.
Cloud telephony uses your broadband internet connection to make and receive calls instead of traditional analogue and digital telephone lines. The service can connect via the following internet connections and will be determined by the number of users you have at each site:
- ADSL
- ‘Super-fast’ Fibre Broadband
- Ethernet First Mile Circuits
- Private Ethernet Circuits
The telephone calls go out via our Hosted Unified Communications platform to offer you all the features and benefits of an on-site enterprise telephone system and to intelligently route calls either across your network ‘free-of-charge’ or break out onto the public telephone networks.
Key benefits of our Business Cloud Telephony service
- Rental Model based on pay-per-user… low initial investment
- Flexibility – scalable on demand
- Feature-rich Voice services… as you are part of an enterprise phone system
- Unified Communications across office, mobile and remote-working
- Ideal for linking multi-site operations & home-workers into one network
- Free ‘site-to-site’ calls
- Choose UK Telephone numbers with any Area Codes
- Port existing Area Codes to platform if relocating out-of-area
- No on-site hardware to maintain
- Web Portal access for self-administration and/or Remote Help Desk Support
- Flexibility to Increase bandwidth as requirements grow at each site
- Range of User Licenses with feature-sets appropriate to user (PAYG, Big Bundle Plan, All in Plan)
- Range of User Add-ons including Outlook Toolbar, Reception Console, CRM Connect, Call Recording
- Range of Site Applications to enhance service including Hunt Group, Auto Attendant, Call Centre with Real-time Wall Board
- Remote workers can connect via Smartphone, iPad or Laptop wherever there is wireless access
Business plans
We offer three simple monthly cost options form ‘Pay as you Go’ to ‘All in’ bundled packages, and a host of options you can customise to fit your business. Click below to expand each package:
- 1PAYG
Includes:
- Voicemail
- Auto-Attendant
- Music-on-Hold
- Call Park
- Do not disturb
- Speed Dial 100
- Hunt Group
- Call Forward
- Call Waiting
- Calling Line ID
- Last Number redial
- Conference Call
- 12 or 36 month agreements available
- Free SIP handsets available on 36 month agreements
- 2Big Bundle Plan
Includes:
- 2000 minutes to 01, 02, 03 numbers
- Voicemail
- Auto-Attendant
- Music-on-Hold
- Call Park
- Do not disturb
- Speed Dial 100
- Hunt Group
- Call Forward
- Call Waiting
- Calling Line ID
- Last Number redial
- Conference Call
- 12 or 36 month agreements available
- Free SIP handsets available on 36 month agreements
- 3All in Plan
- 2000 minutes to 01, 02, 03 numbers
- 2000 minutes to UK mobile numbers
- FREE Connection
- Voicemail
- Auto-Attendant
- Music-on-Hold
- Call Park
- Do not disturb
- Speed Dial 100
- Hunt Group
- Call Forward
- Call Waiting
- Calling Line ID
- Last Number redial
- Conference Call
- 36 month agreement
- Free SIP handsets available on 36 month agreement
- Fraud Protection
- Help desk support up to 100 users
- Free number porting (Single number & DDI Range)
- 4Optional Bolt-ons
- Fraud Protection
- Per user Help desk support (bundles up to 100 users)
- Horizon Smartphone App (iPhone & Android)
- Horizon Desktop Softphone
- Horizon Integrator
- Horizon Integrator CRM
- Reception Soft Console
- Call Queue Group User
- Contact Centre Wall Board (Akixi)
- Call Recording Storage (various GB size options)
Testimonials
I’d like to thank you and all at Lister Unified Communications very much for your help during the Rugby World Cup. From the first contact, taking requirements, giving advice, to accommodating our late changes and needs. I can say that your professionalism and service have been exemplary.
We have used Lister Unified Communications for the last 3 years. I find the simplicity of our bill and the ability to talk to our account manager when we need to is essential to keeping our mobile communications always working at peak efficiency. I thoroughly recommend Lister services to any business looking for the highest levels of service.
As a top 40 firm of chartered accountants and business advisers with strong reputation both regionally and nationally, we are focused on working with suppliers that we can truly depend on. For over 7 years Lister Unified Communications has delivered quality telephone services throughout our business. The unification of our services over the last few years has really improved the efficiently and cost effectiveness of the solutions that we use. If your business is looking for a strong backbone to its telecoms infrastructure we highly recommend Lister.
Communications is key to our business as we deliver to over 260 retail stores across the UK every single night. It is not untypical for us to deliver 1,000 trailers per day across the country. For each one, we deliver within a window of 15 minutes. Lister Communications play a key role in our telecommunications strategy.
We use Lister for our company communications, they provide us with the benefit of their expertise and knowledge and we reply on their experience and advisory service when helping our clients with new challenges.
Since moving to Lister Communications the thing that has impressed me the most is the service. They are quick, efficient, proactive and do what they say they will. From a customer point of view, what you want from a supplier is someone who offers competitive pricing, excellent service, fast response and takes all the work off of your hands. The team at Lister’s do all of that and more and I would be happy to recommend them to any business.
The Lister team are excellent account managers, giving clear and prompt communication in a friendly, pragmatic fashion. They continually impresses with their manner, commitment and willingness to go the extra mile.
We decided to install the TomTom WORK system to provide our office with live information as to vehicle locations, two way communications between van and office for emergency call outs and navigation for the engineers direct to the customer’s premises. We are able to respond efficiently to customer call outs and monitor live progress of the engineer’s response to the call out through confirmed notification of job completion.
This new telephone system has really brought the sites together and that’s something that really pleases me. As a business we provide our divisions with the latest and most suitable equipment for the job and we have also now done this with our communications systems. I particularly like the visibility we have across all the sites and this has made our customer service far more seamless and we are of course now enjoying free calls between sites.
