Direct Routing for Microsoft Teams

Microsoft Teams Direct Routing is a solution available to Office 365 and Microsoft 365 customers who wish to enable their users to make and receive calls in Microsoft Teams.

Offering enhanced voice and additional call control features for Microsoft Teams, the software interconnects with all major UK, international fixed and mobile carriers allowing the delivery of (incoming and outgoing) telephone calls globally.

At Lister Unified Communications, we operate a cloud model, whereby Microsoft-certified SBCs (Session Border Controllers) are deployed as a bespoke architecture within your network to enable voice through your organisation’s Microsoft Phone System.

The following diagram provides a simple overview of how Microsoft Teams – Direct Routing is deployed in the customer-hosted model.

Direct Routing for Microsoft Teams Downloads

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