Support

Help is always at hand with our highly experienced Microsoft and Mac trained Engineers. Whether you have a problem right now and want some immediate ad-hoc support or you need something more formal, we have the package for you with responsive and proactive support and management of your IT.

Banked Hours Support

  • Ensure direct access to our support team with a Banked Hours Package. The fixed amount of hours can be used for tasks, problems and assistance as required. Renew as the hours are utilised

Essential Support

  • Ensure direct access to our support team for Network & Server Support that includes:
    • Unlimited remote support
    • 24/7 Network Monitoring
    • Secure Data Back-up
    • Discounted Call-Out and Labour Charges

Fully Managed Support

  • Ensure direct access to our support team for Network & Server Support plus User devices that includes:
    • Unlimited remote support
    • 24/7 Network & Workstation Monitoring
    • Secure Data Back-up
    • Inclusive Call-Out and Labour Charges
    • Annual Technology Review

All packages are bespoked to your particular needs and requirements. We can offer an SLA four hour response time and dedicated account management for businesses needing the highest level of support. Let us become your outsourced IT department and you will no longer have to worry about software updates, replacing outdated hardware or dealing with day-to-day IT issues.

Testimonials

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