The General Data Protection Regulation (GDPR) replaced the requirements of the Data Protection Act (DPA) 1998 in May 2018. The General Data Protection Regulation (GDPR) includes rules on giving privacy information to data subjects in Articles 12, 13 and 14. These are more detailed and specific than in the DPA and place an emphasis on making privacy notices understandable and accessible.
This Privacy Notice sets out how we may use, process and store your personal identifiable information (PII). We may get that information from you or our partners, through contracts or other legal arrangements you have with us or our partners on behalf of us, in order to deliver contractual/legal obligations. In other cases, we will get that information from you with your permission and consent, or we may receive your personal information from third parties who you have given consent to pass this information on to us.
Lister Communications may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.
You may give us information about you with your consent, for example:
This information may be personal, financial, business or related to your contractual history with us.
You may give us information for legal reasons, such as to enter into a contract with us, when you are buying goods or services from us, or when you are considering these options.
If you visit our website or member communities, we may automatically collect information about you, for example:
We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on our behalf.
We also work with third parties, including, for example, business partners, sub-contractors, credit agencies, payment companies and may receive information about you from them as part of the service we provide you, or for legal reasons.
We use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customised features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lister Communications website you visit. Lister Communications keeps track of the websites and pages you visit within Lister, in order to determine what portion of the Lister Communications website is the most popular or most used. This data is used to deliver customised content and promotions within the Lister Communications website and Service Portal to customers whose behaviour indicates that they are interested in a particular subject area.
LISTER COMMUNICATIONS collects PII for the some or all of following reasons:
Lister Communications may process your information because:
Lister Communications may share your personal information with third parties, either because you have consented to allow us to do so or for legal reasons. For example, we may share your personal information with:
Lister Communications may, from time to time, provide third parties with data that has been anonymised, which means that your personal information that could be used to identify you have been removed from the data.
Lister Communications primarily store and process PII data electronically.
Lister Communications will not retain PII for longer than required and we will keep this;
If the personal information is necessary in order to supply goods or services to you under a contract between you and Lister Communications, then we will not be able to enter into that contract or provide the products or services without that information.
Lister Communications will respect individual’s legal rights to their data. These cover;
From time to time, our website may contain links to and from websites of our partner networks, advertisers, social media sites etc. If you follow a link to any of these websites, please note that these websites may their own privacy notices and that we do not accept any responsibility or liability for any such notices. Please check these notices, where available, before you submit any personal data to these websites.
Lister Communications may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.
This notice was last updated in April 2018.
Your employee Tim is a real ambassador to your company. He’s the perfect gentleman, very polite and very helpful. We were very pleased with all of your installation staff and our new phone system. Well done!
Great customer service, quick replies and resolution times - essential at times of communication emergencies! We're always keen to support local businesses and have found that the service and pricing offered is second to none.
I just want to say massive thank you for the great service. You are always quick to resolve all sorts of issues we throw at you, and you consistently provide an excellent service. Thank you very much, and here’s to a successful 2020 for both of us!
We have just renewed our mobile contract with Lister for another 2 years. The service from Lister and especially Tom was amazing and we are very happy to recommend.
We have used Lister Unified Communications for the last 3 years. I find the simplicity of our bill and the ability to talk to our account manager when we need to is essential to keeping our mobile communications always working at peak efficiency. I thoroughly recommend Lister services to any business looking for the highest levels of service.
As a top 40 firm of chartered accountants and business advisers with strong reputation both regionally and nationally, we are focused on working with suppliers that we can truly depend on. For over 7 years Lister Unified Communications has delivered quality telephone services throughout our business. The unification of our services over the last few years has really improved the efficiently and cost effectiveness of the solutions that we use. If your business is looking for a strong backbone to its telecoms infrastructure we highly recommend Lister.
Communications is key to our business as we deliver to over 260 retail stores across the UK every single night. It is not untypical for us to deliver 1,000 trailers per day across the country. For each one, we deliver within a window of 15 minutes. Lister Communications play a key role in our telecommunications strategy.
We use Lister for our company communications, they provide us with the benefit of their expertise and knowledge and we reply on their experience and advisory service when helping our clients with new challenges.
Please share with your team the fact that your organisation is supporting us in a ‘business as usual way’ means that our organisation can operate in that way too.
The Lister team are excellent account managers, giving clear and prompt communication in a friendly, pragmatic fashion. They continually impresses with their manner, commitment and willingness to go the extra mile.
We decided to install the TomTom WORK system to provide our office with live information as to vehicle locations, two way communications between van and office for emergency call outs and navigation for the engineers direct to the customer’s premises. We are able to respond efficiently to customer call outs and monitor live progress of the engineer’s response to the call out through confirmed notification of job completion.
This new telephone system has really brought the sites together and that’s something that really pleases me. As a business we provide our divisions with the latest and most suitable equipment for the job and we have also now done this with our communications systems. I particularly like the visibility we have across all the sites and this has made our customer service far more seamless and we are of course now enjoying free calls between sites.