Allstone is a family-run Gloucestershire business supplying aggregates, building materials and waste management services. Across its busy operations, a reliable internet connection helps its teams respond to customers and keep the day-to-day business moving.

Lister Communications provides Allstone with several services, including dedicated high-speed Ethernet connectivity. We understand how important it is for the business to stay connected, so we looked at how we could provide an additional level of protection should its main internet connection ever become unavailable.

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The problem: what happens when your main connection fails?

Allstone already has a fast, reliable Ethernet connection, but no internet service is completely immune to faults or outages.

If that connection becomes unavailable, staff could find it harder to access the systems they rely on, communicate effectively and respond to customers.

Rather than waiting for an outage to cause a problem, we looked at how Allstone could have a second connection ready to take over when needed.

The answer was simple: a fast 5G backup connection that works automatically, without staff having to do anything.

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The solution: an automatic 5G backup

We installed Lister Connect 5G alongside Allstone's existing Ethernet service, providing a dedicated high-speed 5G backup connection with a static public IP.

If the primary internet connection becomes unavailable, the solution automatically switches over to 5G. There's no need for anyone at Allstone to plug in equipment, change networks or manually activate the backup.

The service includes unlimited data, so the team doesn't need to worry about running through a small data allowance if the backup connection is needed for longer than expected.

A static public IP also supports systems and network configurations that require a consistent internet address.

And because Lister provides both the main Ethernet connection and the 5G backup, Allstone has one local team to speak to for its business connectivity, and one bill.

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How does this benefit Allstone?

Allstone now has:

• Automatic 5G backup if its main internet connection becomes unavailable
• Fast 5G connectivity to help staff carry on working during an outage
• Unlimited data, without worrying about a small backup allowance
• A separate route to the internet using the mobile network rather than relying solely on the fixed connection
• One local Lister team supporting both its primary and backup connectivity
• Confidence that a fault with its main connection does not have to bring work to a halt.

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Does your business need backup internet?

Not every business needs the same level of backup, and we're not interested in selling you something you don't need.

But if losing your internet connection, even for a few hours would stop staff working, affect your customers or prevent access to important systems, it's worth understanding what your options are.

We can look at the connection you already have, how your business uses it and what would happen if it went down. From there, we can recommend a sensible level of backup, whether that's Lister Connect 5G or another approach that better suits your business.

Talk to our local team about how you could keep your business working if your main internet connection went down.

You can learn more about backup connectivity and failover routers here.

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