Lift Alarm PSTN Replacement

The UK's PSTN network is being withdrawn, meaning traditional analogue phone lines used by many lift emergency phones will no longer be supported. Building owners and managers remain responsible for ensuring passengers can make emergency calls when required, making it important to implement an alternative connectivity solution.

In most cases, yes. The Lister Lift Alarm Solution is designed to work with existing lift phones, helping organisations avoid the cost and disruption of replacing handsets or lift communication equipment.

If your lift emergency phone currently relies on a traditional PSTN or analogue phone line, an alternative solution will typically be required before the withdrawal of those services. The most appropriate upgrade will depend on the existing installation and connectivity requirements.

No. The Lister Lift Alarm Solution uses an independent 4G connection rather than relying on the building's broadband service. This helps reduce complexity and provides separation from the building's primary internet connection.

The solution uses a multi-network SIM capable of connecting via EE, Vodafone, O2 and Three. This helps maximise coverage and provides additional resilience compared with a single-network solution.

Lift equipment is often installed in challenging locations such as basements, plant rooms and lift shafts where signal conditions can vary. Multi-network connectivity helps improve resilience by allowing the device to utilise the strongest available network.

The Lister Lift Alarm Solution includes a built-in backup battery, helping maintain emergency communications during temporary power interruptions. This provides an additional layer of resilience should mains power be lost.

No. The solution is supplied pre-configured with the SIM already installed. In many cases installation simply involves connecting power and linking the lift phone to the device. Some installations may require minor cabling modifications depending on the existing setup.

Yes. Solutions can be designed for both single-lift and multi-lift environments. The most appropriate configuration will depend on the number of lifts and the existing building infrastructure.

The responsibility for maintaining lift emergency communications remains with the lift owner or organisation responsible for managing the building. Ensuring a reliable communication path remains available is an important part of lift safety and compliance.

Costs vary depending on the number of lifts, installation requirements and connectivity options. The Lister Lift Alarm Solution is designed to provide a cost-effective alternative to traditional phone line services while simplifying the transition away from PSTN connectivity.

If your lift emergency phone uses a traditional analogue telephone line, it is likely to be affected. A review of the existing installation can help determine whether any changes are required and identify the most appropriate replacement solution.