New Launch – Gamma AI Concierge

Imagine a Reception Service that is always available 24/7,never ill, doesn’t take breaks, schedules your appointments and can answer as many concurrent calls as come into your business even at peak times.

This is available not just for Gamma telephony services(Horizon, Contact, Webex for Gamma, iPECS, PhoneLine+), it is also available to any telephony platform that supports inbound numbers and IVR.

Core Features:

• 24/7 availability — every call answered.
• Smart scheduling with direct integration to Outlook, Google, SimplyBook.me and Acuity.
• Professional voice interaction.
• Unlimited concurrency of calls.
• Flexible deployment: place behind any IVR-enabled telephony platform.
• Security and compliance: GDPR, ISO 27001, UK-based data storage.
• Uses your business materials to provide accurate responses and take action — answer questions, schedule appointments and transfer calls.
• UK-based support.
• Easy deployment.
• Monthly subscription.

Product Enhancements due soon:

• CRM integration

• Multi-lingual support

• Call transfer capability

• Appointment confirmation via SMS

• Webchat

Ideal customers:

• SMBs that rely on inbound calls and scheduled appointments.

• Front-desk teams with limited coverage or high call volumes.

• Multi-site businesses needing consistent service across location.

Sales Manager Simon Gardner said: "This is a really practical use of AI that can be deployed easily to nearly all companies to improve your customer response levels, please get in contact with your Account Manager or contact us sales@lister-communications.co.uk to find out more and give it a go.”

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