New service: Lister Managed Router Support

October 1, 2025
Your router is the one piece of hardware that most people just forget about and take for granted that it will always work. It sits unobtrusively in the corner or deep in the comms cabinet just doing its thing day after day...at least until it doesn’t!

But of course, it is the vital link between your internet access and your network(s) for your IT, telephones and Cloud access. Your router is the ‘front door’ to your business and like any door, it needs looking after to stay secure, especially as we move more and more of our communications and services into the Cloud. 

What’s your plan for that dreaded day when it does stop working? A simple reboot may be the answer but it could be something physical or perhaps the software version is now out-of-date.

We are offering two levels of support

Standard Router Support
Keep your router’s software and security fully up-to-date
Remote access for our engineers to fix issues quickly
Make changes for you (like port forwarding or firewall tweaks) without extracharge
Help you remain cyber-secure and avoid nasty downtime surprises
Advise on end-of-life routers and fitness for purpose

£10 per month with minimum 12-month contract  
Currently available for Draytek Routers on all new and existing current models

Premium Managed Router & Support
Draytek Vigor Dual SIM Wi-fi Router
5G back-up for network outages
UPS to ensure back-up for power outages
All of support services listed above

From £45 per month with a minimum 36-month contract (subject to 5G data bundle)

Customer benefits include: 

Improved business continuity

Improved network security

Helps with compliance (e.g. Cyber Essentials accreditations)

Resilience with dual-sim failover option

Cost control as it avoids chargeable call-outs

Faster fixes with remote diagnostics and troubleshooting.

Special offer: 1st month free if respond with October Newsletter (valid until 30.11.2025)

For more information or to take up this offer, please contact your account manager or hello@lister-communications.co.uk

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