Lister Communications provide a full maintenance and support service for all of your Avaya and Panasonic business telephone system solutions.
Your business telephone system and network is the lifeblood of your organisation and the right provider of support and maintenance is one of the most important decisions your business will make.
Top class equipment is important but this alone doesn’t give you full guarantees. Without first class maintenance and support services even a trivial problem could cut your access to your employees, customers, suppliers and data. No system is ever completely stable and the more complex the system, the more there is that can go wrong. Having experienced support on call can ensure that if your system ever goes down, there’s a team of technicians, familiar with your businesses specific set up, who can get it back up again.
We offer support and maintenance, not only of the systems that we fit, but also of systems that have been set up by other provider. If your having problems with your phone system, we can provide technical assistance to keep your business connected.
All our support packages are flexible and they can be adapted to suit any business type. The standard contracts are based on the following:
4 hours total system failure, 8 hours for other faults
4 hours total system failure, 16 hours for other faults
We can support and maintain Panasonic or Avaya phone systems, including VoIP and internet phone systems, to help your business through issues with your phone system. We can also provide technical support for mobile devices and broadband or other internet connections.
Your employee Tim is a real ambassador to your company. He’s the perfect gentleman, very polite and very helpful. We were very pleased with all of your installation staff and our new phone system. Well done!
Great customer service, quick replies and resolution times - essential at times of communication emergencies! We're always keen to support local businesses and have found that the service and pricing offered is second to none.
I just want to say massive thank you for the great service. You are always quick to resolve all sorts of issues we throw at you, and you consistently provide an excellent service. Thank you very much, and here’s to a successful 2020 for both of us!
We have just renewed our mobile contract with Lister for another 2 years. The service from Lister and especially Tom was amazing and we are very happy to recommend.
We have used Lister Unified Communications for the last 3 years. I find the simplicity of our bill and the ability to talk to our account manager when we need to is essential to keeping our mobile communications always working at peak efficiency. I thoroughly recommend Lister services to any business looking for the highest levels of service.
As a top 40 firm of chartered accountants and business advisers with strong reputation both regionally and nationally, we are focused on working with suppliers that we can truly depend on. For over 7 years Lister Unified Communications has delivered quality telephone services throughout our business. The unification of our services over the last few years has really improved the efficiently and cost effectiveness of the solutions that we use. If your business is looking for a strong backbone to its telecoms infrastructure we highly recommend Lister.
Communications is key to our business as we deliver to over 260 retail stores across the UK every single night. It is not untypical for us to deliver 1,000 trailers per day across the country. For each one, we deliver within a window of 15 minutes. Lister Communications play a key role in our telecommunications strategy.
We use Lister for our company communications, they provide us with the benefit of their expertise and knowledge and we reply on their experience and advisory service when helping our clients with new challenges.
Please share with your team the fact that your organisation is supporting us in a ‘business as usual way’ means that our organisation can operate in that way too.
The Lister team are excellent account managers, giving clear and prompt communication in a friendly, pragmatic fashion. They continually impresses with their manner, commitment and willingness to go the extra mile.
We decided to install the TomTom WORK system to provide our office with live information as to vehicle locations, two way communications between van and office for emergency call outs and navigation for the engineers direct to the customer’s premises. We are able to respond efficiently to customer call outs and monitor live progress of the engineer’s response to the call out through confirmed notification of job completion.
This new telephone system has really brought the sites together and that’s something that really pleases me. As a business we provide our divisions with the latest and most suitable equipment for the job and we have also now done this with our communications systems. I particularly like the visibility we have across all the sites and this has made our customer service far more seamless and we are of course now enjoying free calls between sites.